Privacy Policy

Last Updated: July 3, 2026

This Privacy Policy explains how EDIFICA FLOORING LLC (“Edifica Flooring,” “we,” “us,” or “our”) collects, uses, stores, protects, and shares information when you visit our website, submit a form, request an estimate, communicate with us, or use our services.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

1. Company Information

This website is operated by:

EDIFICA FLOORING LLC

1271 La Quinta Dr, Suite 6

Orlando, FL 32809

Email: [email protected]

Phone: +1 (407) 230-1788

Website: https://edificaflooring.com

2. Information We Collect

We may collect information that you provide directly to us, including:

First name and last name

Phone number

Email address

Postal code or service location

Project details or flooring needs

Appointment or estimate request details

Messages, questions, or other information you submit through our forms or communication channels

We may also collect certain technical and usage information automatically, such as:

IP address

Browser type

Device type

Pages visited

Date and time of visit

Referral source

Website interaction data

Cookies or similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Respond to your flooring estimate request

Contact you about your inquiry

Schedule consultations or appointments

Provide project updates and service-related notifications

Send appointment reminders

Communicate by phone, email, or SMS/text message when permitted

Provide customer support

Manage leads and customer relationships

Improve our website, services, and customer experience

Operate our CRM, automation, communication, and business systems

Comply with legal, regulatory, or business obligations

4. SMS/Text Message Communications

If you provide your phone number and choose to opt in to receive text messages, Edifica Flooring may send you non-marketing SMS/text messages related to your flooring estimate request, appointment reminders, project updates, service-related notifications, customer support, and follow-up about your request.

Message frequency may vary.

Message and data rates may apply.

You can opt out of SMS/text messages at any time by replying STOP.

For help, reply HELP or contact us at +1 (407) 230-1788 or [email protected].

Consent to receive SMS/text messages is not a condition of purchasing any goods or services from Edifica Flooring.

5. SMS Consent and Mobile Information

Edifica Flooring respects your privacy and your communication preferences.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories described in this Privacy Policy exclude text messaging originator opt-in data and consent.

Text messaging originator opt-in data and consent will not be shared with any third parties.

We do not sell, rent, trade, or share SMS consent information with third parties for their own marketing or promotional purposes.

6. How We Share Information

We may share information with trusted service providers who help us operate our business, website, CRM, communication systems, scheduling tools, automation platforms, hosting services, analytics tools, and customer support systems.

These providers may process information only as needed to perform services on our behalf.

We may also share information when required to:

Comply with applicable law

Respond to legal requests

Protect our rights, safety, or property

Prevent fraud, abuse, or misuse of our services

Complete a business transfer, merger, acquisition, or similar transaction if applicable

We do not sell your personal information.

We do not share your mobile opt-in consent or SMS consent data with third parties for marketing or promotional purposes.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website performance, improve user experience, measure traffic, and support advertising or lead tracking efforts.

You may be able to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

8. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, manage customer relationships, comply with legal obligations, resolve disputes, maintain business records, and operate our business.

When information is no longer needed, we may delete, anonymize, or securely store it in accordance with our internal practices and applicable law.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, system, transmission, or storage method is completely secure. We cannot guarantee absolute security of your information.

10. Your Choices

You may choose not to provide certain information, but this may limit our ability to respond to your request or provide services.

You may opt out of SMS/text messages by replying STOP.

You may request help by replying HELP.

You may contact us directly at +1 (407) 230-1788 or [email protected] to update your communication preferences or request changes to your information.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review their privacy policies before providing information to them.

12. Children’s Privacy

Our website and services are intended for adults and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete it.

13. State Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, such as the right to request access, correction, deletion, or information about how your data is used.

To make a privacy-related request, please contact us using the information listed below.

14. Terms & Conditions

Your use of our website and services is also governed by our Terms & Conditions.

Please review our Terms & Conditions here:

https://edificaflooring.com/terms

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.